Transport
Services
Baltimore-area pickup and delivery through partner suppliers. Request a free, no-obligation quote.
Pickup
Used pallets that are cluttering a dock or lot can often be collected by a partner supplier. Reusable pallets may be sorted for resale or repair, and the rest recycled.
Delivery
If you are buying pallets, a partner supplier may be able to bring them to your site. Delivery arrangements depend on the supplier and on your location.
Site Details
Dock or no dock, loose or banded, forklift or no forklift. A few plain details in your request help the supplier plan the right truck and handling.
Service Area
Baltimore Area
- ▪Baltimore City & County
- ▪Towson, Dundalk and Essex
- ▪Glen Burnie and the BWI corridor
- ▪Columbia and Annapolis
How Coverage Works
We take requests from the Baltimore area and pass them to partner suppliers. Whether a supplier can pick up or deliver at your location depends on that supplier.
Put your town or neighborhood in the quote request so the follow-up can address it directly.
Planning a Pickup or Delivery
Most delays and mix-ups come from details nobody mentioned at the start. Here is what is worth telling a supplier when you request a quote.
Dock or No Dock
A loading dock lets a truck back up to a raised platform so pallets move straight off on a forklift or pallet jack. Without a dock, pallets have to come down to ground level, and that changes the equipment a supplier needs. Some trucks carry a liftgate, some can be unloaded by forklift from the side, and some simply need a flat, open area.
When you request a quote, say which of these describes your site. Also mention anything that limits access, such as a narrow driveway, a gate, low overhead clearance or a shared lot. A supplier can then tell you plainly whether they can serve the location.
Loose or Banded
Used pallets for pickup may be stacked loose, strapped into stacks or already bundled on a wrapped load. Banded stacks are easier to lift with a forklift in one go. Loose pallets take more handling and are sometimes picked up by hand, which matters if the supplier is working with limited help.
If you are able to stack and strap pallets before pickup, tell the supplier. If you are buying, say whether you want pallets delivered loose, in bundles or ready to go on a rack. Stack height and weight limits at your site also belong in the request.
Describe the Pallets
For a pickup, a supplier wants to know the size and type of what is being collected. Standard 48x40 pallets are the most common in the U.S., but there are also 48x48, 42x42 and 40x48 sizes, plus plastic and custom pallets. Mention whether they are stringer or block pallets, and whether any are broken.
For a purchase, list the size, the grade you want and whether you need ISPM 15 stamped pallets for export. Grades run from A, with few repairs, to C, with heavier use. A clear description lets the supplier decide what they can offer.
Receiving Rules
Warehouses and plants often have receiving hours, gate check-in procedures or appointment systems. Industrial parks and some shopping centers also have rules for trucks. If your site has any of these, put them in your request so the supplier does not learn about them on arrival.
Include a contact who will be on site, and say whether a signature or paperwork is needed. Timing is arranged directly with the supplier who follows up, so the more specific you are about your constraints, the easier that conversation is.
Combining Pickup and Delivery
If you need pallets delivered and also have used pallets to remove, put both in one request. Some suppliers can do both in a single visit, and some handle them separately. Asking early avoids having a second truck and a second conversation.
Say what should happen to the pallets you hand over. They may be repaired and reused, sold on or recycled, and the supplier can explain which applies. Pricing is by quote and depends on the pallets involved.
Before You Hand Over
When a supplier picks up or delivers, count the pallets and look at their condition with the driver present. Note any pallets that are damaged, stained or the wrong size, and agree on what you have received before anyone leaves.
Questions about what the supplier is responsible for, such as insurance, paperwork or damage, are best put to that supplier directly. We pass the request on, and the arrangement is between you and the supplier.
What to Include in Your Request
- ▪Pickup, delivery or both, and your town or neighborhood
- ▪Pallet size, type and approximate quantity
- ▪Loose, banded or bundled
- ▪Dock, ground-level door or open lot, and any access limits
- ▪Forklift or pallet jack available, and who will be on site
- ▪Receiving hours or appointment rules
Frequently Asked Questions
Can pallet pickup or delivery be arranged through partner suppliers?
Often, yes. Many partner suppliers offer pickup of used pallets and delivery of orders. Availability depends on the supplier, your location in the Baltimore area and the size of the job, so note what you need in your quote request.
Does it matter if my site has no loading dock?
Yes, tell the supplier up front. Delivery to a dock, to a ground-level door and to a lot with no unloading equipment can each call for a different truck and handling method.
Should I say whether the pallets are loose or banded?
Yes. Pallets stacked loose, strapped together or wrapped in bundles are handled differently, and this affects whether a supplier can load them with a forklift or by hand.
What should I tell a supplier about my unloading equipment?
Say whether you have a forklift or pallet jack on site, and whether anyone will be available to unload. If you do not have equipment, ask the supplier whether they can unload at your location.
Can pickup of unwanted pallets be combined with a delivery?
Some suppliers will collect used pallets when they deliver an order. Mention both needs in one request and ask the supplier whether they can do it.
How is delivery or pickup priced?
Pricing is by quote from partner suppliers. It depends on factors such as pallet type, quantity, location and site access. Request a quote with those details to get an answer.
Can I get a specific delivery time?
Timing is arranged directly with the partner supplier who follows up on your request. Tell them in the request if your site has receiving hours or appointment rules.
Which areas can partner suppliers reach?
We accept requests from the Baltimore area, including Baltimore City and County and nearby communities. Availability depends on partner suppliers, so include your location in the request.
What if I only have a few pallets to pick up?
Say so in the request. Some suppliers have a minimum quantity and others do not, and you can ask how a small pickup would be handled.